Ms. Kay joined Infinity in early 2018 and supports the Conference Planning and Nonprofit Association Management Teams. She delivers meeting and administrative support services including: assisting with vendor arrangements; speaker and participant travel coordination; conducting hotel site searches; room block management; producing and managing online registration; coordinating meeting materials; processing travel reimbursement and honoraria claims; instituting online surveys and election ballots; developing monthly conference call agendas; customer service; and general communications.