At Infinity Conference Group we are committed to delivering exceptional conference services. This Fulfillment Policy outlines our practices regarding registration processing, cancellations, and refunds to ensure transparency and clarity for our clients and their participants.
Registration Fulfillment
Once a registration is completed and payment is received, a confirmation email will be sent to the address provided during registration. This confirmation serves as your proof of registration and includes details about the event, venue (or virtual access), and additional instructions as applicable.
If you do not receive a confirmation within 48 hours, please contact us at [email protected].
Cancellations and Refunds
Cancellation and refund policies are determined by each of our clients and may vary by event. Infinity Conference Group administers registration services on behalf of our clients and we adhere to the cancellation and refund terms they set.
Details regarding cancellation deadlines, refund eligibility, and any applicable fees are disclosed during the registration process and included in the event confirmation materials. We encourage all participants to review these policies carefully before completing registration.
If you have questions about a specific event’s cancellation or refund terms, please refer to the registration confirmation or contact us at [email protected] for assistance.